Иностранный язык Английский язык Витте МУИВ Ответы на тесты 10-12 и итоговое тестирование

The key principle of business telephone talks is …:
intemperance
politeness
shyness
harshness

If you disturbed someone by phone you should say …:
It is a pity to have troubled you.
Sorry to have troubled you.
Excuse me to have troubled you.
I am afraid to have troubled you.

Telephone talks …:
are practically ununderstandable
are as easy to understand as face-to-face speech
are more difficult to understand than face-to-face speech
are easier to understand than face-to-face speech

Business letters usually …:
require a written reply
require certain actions in reply
are left without reaction
are sent back

Which phrases suit telephone etiquette in business?
You are calling at a wrong moment.
I cannot talk with you now.
Could you call again a bit later, please?
Try calling again later.

In business letters prevail …:
emotions and feelings
definiteness
philosophy
politeness

If you need to phone later it is correct to say:
Can I call you back?
Could I call you back?
Must I call you back?
Mustn't I call you back?

Which phrases suit telephone etiquette in business?
I'll call back later.
Who are you?
It’s Ivanov here
Who is it there?

In business telephone talks …:
are becoming rarer and rarer
have never been used
are an inseparable part
are not used

Why are telephone talks more difficult to understand?
You do not see how the person is dressed
You do not see the mimics
Technical factors
Absence of visual contact

Mr. Brown is not available at the moment. Please, try _______ again later.

Установите последовательность предложений в деловом письме с начала:
We will keep you informed as to our decision concerning terms and conditions of your offer.
Dear Mr. Ganson.
Truly yours, Smith Brown.
Thank you very much for your offer sent to us.

Установите последовательность предложений в деловом письме с начала:
All other models can be supplied by the middle of January 2001, subject to our receiving your form order by 15th of November. Our c.i.f. prices are understood to be for sea/land transport to Chicago. If you would prefer the goods to be sent by air freight, this will be charged extra at cost.Nearly all the models are obtainable and could be delivered to you in March.
You will be receiving price-list, cutting of materials and a colour chart. These were airmailed to you this morning.
Suits sizes 8-16 in white, yellow, red, green, navy blue, black. Sizes 12,14 also in pink per 100 $2.650.000. Dresses sizes 8-16 in white., yellow, red., green, black per 100 S 1,845.000.
We are pleased to make you an offer regarding our products in the size you require.

A letter in which a company asks for certain information or certain actions is called an __________ letter.

Установите соответствие между этикетными фразами в деловом письме и их переводом:
Надеемся, что Вы поступите, как мы Вас просим.
С интересом ожидаем развития торговли с Вами к взаимной выгоде обеих сторон.
С нетерпением ожидаем Вашего ответа в будущем.
Мы будем благодарны за Ваш скорый ответ.
We look forward to trading with you to the mutual benefit of our companies.
We hope that you will act as requested.
We look forward to hearing from you soon.
Your prompt (early) reply will be appreciated.

Sorry, you must have dialed a __________ number.

A letter in which a company gives a reply is called an ________ letter.

It's widely known that a business letter has a certain pattern and structure.
Which is a suitable variant to write a date?
What is usually mentioned in addressing introduction?
What is the normal variant of addressing in a business letter?
Which is a typical way to end a letter?
Which is a correct form to express “с нетерпением ... “?

It's is universally known that business letters are an inseparable part of business.
Business letters are often used ...:
Which ending is possible for a business letter?
Which is a type of business letter?
[n business letters addresses are placed ...:
A serious company usually

Contract is an agreement between the parties involved that creates .
a moral obligation
a binding obligation
a voluntary obligation
friendship

Which are the right translations of the word “contract”?
цена
товар
договор
контракт

Which is the right translation for the word “Payment”?
доставка
платёж
качество
страховка

Which are incoterm abbreviations?
CIF
FOB
FAS
FAQ

Which is the right translation for verb “to sue”?
доставить товар
разорвать контракт
обратиться с иском
заплатить страховку

Which is the right translation for the word “Sample”?
платёж
образец
товар
условие

Which is the right translation for the word “Arbitration”?
доставка
товар
разрешение споров
условие

Which are the factors that make trade the most rapidly developing spheres of human life?
education
globalization
consuming society
morality

Choose possible clauses of a contract:
Subject of the Contract
Quality and Price of Goods
Terms of Payment
Discussion of Goods

How many clauses does a contract usually contain ...
1-2
2-3
more 3
only 1

Установите соответствие между английскими словами и их русскими переводами:
Price
Delivery
Goods
Contract
товары
цена
договор
доставка

Установите соответствие между английскими словами и их русскими переводами:
Number
Buyer
Seller
Cargo
количество
груз
продавец
покупатель

Установите последовательность пунктов договора, начиная с начала:
Arbitration
Delivery
Subject of the Contract
Other conditions

Прочитайте раздел (модуль 11) рабочего учебника. Как называется описанный ниже способ оплаты?
It is made from the Buyers' bank account to the Sellers' in accordance with the Buyers' letter of instruction. Actually this method of cash payment may sometimes take several months, which is naturally very disadvantageous to the Sellers. The transfer is carried out at current rates of exchange.

Прочитайте раздел (модуль 11) рабочего учебника. Как называется описанный ниже способ оплаты?
It this case the Importer credits the Exporter, for example, the contract may stipulate a 10 or 15 % advance payment, which is advantageous to the Sellers. This method is used when the Buyers are unknown to the Sellers.

Прочитайте раздел (модуль 11) рабочего учебника. О каком разделе контракта идет речь?
It case of a breach of contract the injured party may go to court to sue for money damages or for the contract to be rescinded, for injunction or specific performance if money damages would not compensate for the breach. Specific performance of a contract is the right by one contracting party to have the other contracting party perform the contract according to the precise terms agreed therein.

Установите последовательность пунктов договора, начиная с начала:
Other conditions
Insurance
Terms of Payment
Subject of the Contract

Установите соответствие между английскими словами и их русскими переводами:
remittance
insurance
shipment
quality
перевод
доставка
страховка
качество

Прочитайте отрывок текста из рабочего учебника. Найдите переводы слов.
(1) The price stated in a contract may be firm, fixed or sliding. (2) Firm prices are not subject to change in the course of the fulfillment of the contract. (3) Fixed price is the price governing in the market on the day of delivery or for a given period. (4) Sliding price is quoted for machinery and equipment which require a long period of delivery.
Укажите номер предложения текста, в котором фигурирует слово «изменять»:
Укажите номер предложения текста, в котором фигурирует слово «доставка»:
Укажите номер предложения текста, в котором фигурирует слово «оборудование»:
Укажите номер предложения текста, в котором фигурирует слово «рынок»:
Укажите номер предложения текста, в котором фигурирует слово «цена»:

Прочитайте отрывок текста из рабочего учебника. Найдите переводы слов.
(1) “Subject of contract” This section names the product for sale or purchase. (2) It also indicates the unit of measure generally employed in foreign trade for specific commodities. (3) Contracts for bulk cargo contain a stipulation “about” or “plus or minus... per cent” denoting the permitted quantity tolerance.
Укажите номер части текста, в которой фигурирует слово «груз»:
Укажите номер части текста, в которой фигурирует слово «покупка»:
Укажите номер части текста, в которой фигурирует слово «измерение»:
Укажите номер части текста, в которой фигурирует слово «зарубежный»:
Укажите номер части текста, в которой фигурирует слово «раздел»:

Which files (or papers) are sent to a company when you are looking for a job?
inquiry letter
CV
request letter
cover letter

Choose the odd word that is not directly connected with business and management:
court
communication
employee
staff

How else is a resume called?
CV
US
ВС
AD

Who are traditional active participants of a job-interview?
company president
secretary
interviewee (candidate)
interviewer

Which qualities should a good manager possess?
corporate awareness
arbitrariness
responsibility
communicability

Choose the odd word that is not directly connected with business and management:
board
HR
graduation
finance

Which are parts of a CV?
political views
key skills
professional experience
education

Choose the word that is not synonymous with the others:
manager
head
director
psychologist

Management is
mere fun
a theory without any connection with practice
the art of getting things done
a purely metaphysical phenomenon

Which qualities should a good businessman possess?
analytic mind
competitiveness
activeness
intemperance

Установите соответствие между синонимами:
Money
Businessman
Development
Employee
enterpriser
finance
progress
worker

Установите последовательность этапов поиска работы, начиная от самого первого:
composing a CV
getting a job
formulating objectives
agreeing on an interview

Установите соответствие между синонимами:
advertisement
acquisition
communication
staff
commercial
interaction
team
purchase

Organization and coordination of business activities is called ________

Установите соответствие между синонимами:
Negotiations
Business
Company
Director
firm
commerce
manager
talks

CV is deciphered as __________

Money in the form of banknotes and coins is called __________

CEO is deciphered as ___________

It is often jokingly said that finding a job is a job itself. Indeed this process has so many subtleties and peculiarities that there is a large deal of truth in this statement.
Personal information in CV must be ...
For a job interview it is traditionally recommended to come:
During a job interview it is recommended ...
Before a job-interview it is recommended ...
After the interview it is recommended ...

Alongside a CV cover letter is actively used.
Its main function is...
Sending a cover letter is...
A cover letter...
Professional achievements in a cover letter should be ...
A cover letter...

Choose ethically possible ways to sign a business letter:
yours faithfully …
from …
yours …
wholly yours …

Which phrases suit telephone etiquette in business?
What do You want?
Is there anything I can do for you?
How can I help you?
What do You need?

Which are the most correct ways to say when someone is calling mistakenly?
Sorry, you are calling the wrong number
You are wrong.
I am sorry, you’ve got the wrong number.
This number is wrong.

Which are the most correct ways to write in a business letter?
Send your reply as soon as possible.
Your prompt reply will be appreciated.
We look forward to hearing from you soon.
We need your reply shortly.

Which phrases do not suit telephone etiquette in business?
I’m sorry; I must have dialed the wrong number.
Sorry to have troubled you.
You are really annoying.
You are really troubling me.

Which is a preferable variant to tell bad news?
We inform you …
We must inform you …
We regret to inform you …
We can inform you …

If you are busy and want someone to call back, you should say …:
I cannot talk now.
I am busy now.
Don’t disturb me now.
Could you call again a bit later, please?

Установите соответствие между получателями письма в деловой переписке и обращениями к ним:
To whom it may concern
Dear Sir
Dear Sirs
Dear Madam
получатель не известен
адресовано отдельному лицу (женщине)
адресовано отдельному лицу (мужчине)
адресовано фирме

If you need to phone later you will say …:
Can I call you up?
Can I call you back?
Can I call you down?
Can I call you over?

Business letters are usually …:
colorful
long and loose in style
all the variants are true
strictly structured

Choose types of business letters:
spam letter
fiction letter
request letter
inquiry letter

If you must put a customer on hold or transfer their call, always ask for their _____ first. Explain why it’s necessary to do so, and reassure them that you – or another employee – are going to get their problem solved swiftly.
Guess which word is missing:
approbation
permission
gratitude
forgiveness

Choose the word that is not synonymous with the others:
enterpriser
businessman
entrepreneur
consumer

Which are translations for the word “товар”?
commodity
delivery
subject
goods

What is the most correct way to answer the question: “Why would like to get a job in our company?”
I don`t know.
I would like to work and progress in such a respectable and developing company like yours.
It is quite natural that such a clever person like me is applying for a job in a good company.
Before I was born, I already knew I would be in your company.

What are the translations of the term “агентство по трудоустройству”?
an advertising agency
a search firm
a job firm
a recruitment agency

A good resume should…
attract attention
present your skills and qualities clearly and concisely
present you better than you are in fact
create a positive impression

A CV should be …
long and very much detailed
customized according to specificity of a potential employer
bright and colorful
universal for all vacancies

Which is the most correct way to write in a business letter?
We are pleased to make you an offer.
Look at our offer.
We`ve made an offer for You.
Here is an offer for You.

Значение аббревиатуры ICC - International ……….. of Commerce

A workplace (position) for filling of which (for occupying the position) an employer is looking for a suitable employee

Business letters are usually sent …:
all the variants are true
anonymously
to the society
to people occupying certain position in the company

The main advantage of a resume is …
big volume and very detailed information
clearness and good readability
fancy style and beautiful decoration
a lot of words in capital letters.

While you should give each customer your utmost attention and dedication to their problem, be mindful of how long you're on the phone with a customer. When you're no longer making any significant progress on the case, ask to ___________ with them.
Guess which concept is missing:
take a break
follow up
finish up
stay on the line

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